Bluehost is a Utah- based company that started in 1996 and is one of the oldest web hosting companies. The company is very reputable and it shows up in your searches when you are looking for a web hosting provider. and has become the largest pioneer for WordPress hosting.
Bluehost currently powers more than two million websites worldwide and is currently owned by The Endurance International Group, which also owns HostGator.
What establishes Bluehost from the rest? Does it have what you are looking for? or would you prefer another provider?
In this article, i am going to to talk about:
- Customer Support
- Pros and cons
I am not an expert when it comes to determining speed but I researched and found a website that specializes in testing speed metrics of a web hosting company.
If you have read my previous article on what features you should look for in a web hosting company? you know that speed is an important factor because it not only affects user experience but SEO rankings.
According to the website, they said that a 1-second drop in website speed can decrease your conversion rate by 7%. A 3-second delay can cost you 50% of your traffic.
We have already established that for you to have a fast website, you need to have a fast web hosting company.
The website conducted a test site to see how fast Bluehost is.
Here were the test results.
For this study, they used a test site. Their test site loaded in less than two seconds, which is faster than 85% of all tested sites.
They also stated that their website wasn’t using any caching plugins or speed optimization tips and the result still turned out to be remarkable.
They also stated that the website didn’t have large amounts of traffic so the Pingdom tests weren’t sufficient.
To proved how Bluehost servers would respond with increased traffic, they used a testing tool called Load Impact to send virtual users (VU) to their site. They gradually built up to 100 visitors to see how the server would handle increased requests from multiple connections at once.
Here is a screenshot of their results.
The blue line is the number of active virtual users on the site, and the green line is the server load time. You can see that the server load remained stable throughout the test even at the peak of traffic.
The test also indicates that if you are looking for a really fast website, then Bluehost is suitable for you. The test only determined the server uptime and not any downtime because it wasn’t recorded.
They stated that when testing a live website, using tools like Pingdom is used to determine website loads. This includes images too which take much longer to load than plain text.
To test Bluehost servers response time and to get an accurate server response time, they used a tool called Bitcatcha which allowed them to test server response time without loading any data.
You can see that the Bluehost server in the US performed under the fraction of a second. In other locations, the response was a bit higher but still under less than a second.
If your target audience is in the United States, then this would benefit your website. However, if more of your users come from other parts of the world, then you can change your server location.
If you’ve read my previous articles, you already know what features you need. Bluehost offers six different types of hosting. These are Shared, Shared WordPress, dedicated, VPS, Managed WordPress, and WooCommerce.
WordPress always recommends Bluehost as its number one web hosting provider and this isn’t just marketing talk. If you’re set on having a WordPress site, then this is the company for you.
Below are some of its features.
- Domain registration – Bluehost offers a free domain when new users sign up for a one- year plan. Unfortunately, this doesn’t include the domain registration fee (between $10 to $ 15) which you have to pay for.
2. Website builder – There’s a drag and drop site builder for those of you who aren’t skilled in HTML and CSS skills.
3. Data transfers – Bluehost offers unlimited data transfer on many of its plans.
4. Storage – Depending on the plan you choose to purchase, Bluehost offers anything from 50GB to unlimited storage space for your site files.
5. CPanel – Bluehost uses the “cPanel” Control Panel, which is a popular site management system. The company also offers free backups so you don’t lose any key site files.
Bluehost prides itself off from ensuring that their customers have security. It has a policy called CPU protection for all plans that use shared hosting.
If you’ve read my previous articles, you are educated on the different types of hosting.
When you use shared hosting, your site is not the only one using your given server.
There are risks and one of them is vulnerability to foreign attacks. This is where CPU protection comes in. It’s very rare to be prey if CPU protection is enabled.
A great indicator of a secure website is an SSL ( Secure Sockets Layer) certificate. SSL certificates let users know that any information they share on your site will be safe. These certificates are indicated by the padlock icon and ‘https’ at the beginning of a web address.
The good news is that every Bluehost plan comes with a free SSL certificate, so you never have to worry about your audiences getting a warning sign that your site is insecure.
If you want optimum security, you can purchase a premium SSL certificate at $49.99/year. This will be a fruitful investment if you want to run an eCommerce site or any site that requires visitors to have login information such as username, passwords, and credit card details.
Many other free security features are Spam Assassin protection, hotlink protection, and Secure Shell access. This is more than enough! But if you want additional security measures you may have to invest in them.
For you not to end up blindsided at the checkout, SiteLock which offers security for people who want an eCommerce website, you’ll have to pay $1.99/month. If you want to buy it, it will be billed annually at $23.88/year.
Bluehost has a variety of support options which include a live chat, email support tickets, and 24/7 phone support. Their support service has been rated top notch.
They also have a support homepage that offers three different technical support numbers depending on your needs.
- General inquires
- VPS and dedicated hosting
- WordPress assistance
Bluehost’s website also offers instant answers right on the help page for very common issues that you may have.
Pros and Cons
There is always something good and not so good in life. So don’t expect web hosting companies to be an exception.
Pros of Bluehost
- Seamless WordPress integration.
- Dependable Server uptime
- Budget- level pricing
- Reliability and performance
- Free domain for one year
Cons of Bluehost
Additional costs may mount up. This is because they have tons of optional add-ons that will sneak into your cart at checkout.
The good thing is that You have the option to uncheck them before you buy them.
Bluehost offers a small amount of storage on its basic plan compared to its competitors.
You get what you pay for, and the best thing is that Bluehost plans come with a 30- day money-back guarantee. Shared hosting is Bluehost’s most affordable plan. It starts at $2.95/month for the first year and $7.99/month after that.
Dedicated Hosting is the most expensive plan starting at $79.99/month
– Shared hosting: $3.95 per month, renews at $7.99 per month
-Shared WordPress hosting: $3.95 per month, renews at $7.99 per month
-WooCommerce hosting: $6.95 per month, renews at $13.99 per month
-VPS hosting: $19.99 per month, renews at $29.99 per month
-Managed WordPress hosting: $19.95 per month, renews at $29.99 per month
-Dedicated hosting: $79.99 per month, renews at $119.99 per month